Delivery Information
About ReaLeather Jackets
Realeather Jackets realizes the importance of fast and efficient shipping. We understand how crucial it is for our customers to receive their purchases in excellent condition and as quickly as possible. To ensure timely deliveries, we have partnered with reliable courier services, including FedEx, DHL, UPS, and DPEX, which are known for their prompt services.
Key Features of Our Shipping Policy:
Delivery Time: We ensure delivery of products to the customer's provided address within 10-12 working days, which includes manufacturing and dispatch if the product is not pre-made.
Order Confirmation: As soon as an order is confirmed, we send an electronic receipt of purchase to the customer.
Order Tracking: A tracking code is provided to customers to track their order. This allows customers to know the exact day their product will be delivered.
Courier Services: For shipping, we use FedEx for the USA, DPEX for Australia, and UPS for Europe. For other regions, we have partnered with UPS, DHL, and FedEx to ensure reliable deliveries.
Address Accuracy: Please make sure to provide an exact physical address with a nearby landmark to ensure timely delivery. P.O. addresses can cause delays in locating your real address.
Customer Support: If you have any questions after placing an order, feel free to contact us at [email protected] for assistance.
Custom Jackets: The delivery time frame of 10-12 working days does not apply to custom jackets. Once an order is confirmed, we will notify the customer of the estimated delivery time for custom-made products.
Potential Delays: Please note that delivery times are not guaranteed and may be delayed due to unforeseen circumstances.
Worldwide Shipping: We deliver products worldwide. Shipping is free for customers in the USA, UK, Canada, and Australia. However, shipping prices may change without prior notice, so please check our website for the latest rates. A flat shipping rate applies to most countries, though higher shipping charges may apply for certain regions, such as Eastern Europe, South America, and Africa.
Return Shipping Costs: If a product is returned due to fitting issues, the customer is responsible for return shipping costs.
Import Duty & Taxes: In some countries, an import duty is levied on goods imported from abroad. If applicable, paying this tax or duty is the responsibility of the customer. Please check your country's import rules before placing an order.
Shipping Charges: The product prices on our website exclude shipping charges. Kindly consider the shipping costs when placing an order.